Monday, July 21, 2008

My Pet Moving Experience - Sunni Chernega

Sunni is a Member of Animal Land's Sales Team

When I accepted a job at Animal Land, I was thrilled to get the chance to work with loving pet owners and a pet crazy staff! But, having recently relocated to Atlanta, I was missing my Jacka-wa-wa (Jack Russell/Chihuahua), Veto, who stayed behind in Ohio until I could find a suitable place to live.

Once I located the perfect place for Veto and I to call home, the decision to move him to Atlanta was made. The dilemma...How would I get him there? The idea of flying a pet had always scared me and Veto is a rescued pet with high anxiety which only increased my fears. But, the more I learned about moving pets and the more I got to know our caring staff, the better I felt about the idea. I decided to let our domestic pet move counselor, Ann Patsell, handle the move for me. Ann booked the flight for Veto and lined up an agent in Ohio to pick him up and take him to the airport. In no time Ann had the move set up and I started getting excited about being reunited with my little buddy!

My dear friend (and NOW one of our international pet move counselors), Amy Christy, was keeping Veto for me in Ohio. Amy called to let me know that our agent had picked him up and that Veto was on his way to the airport. Amy was very impressed by our agent and how he handled Veto. It wasn't long after that that Amy made the decision to join the Animal Land team as well!!

I arrived at the cargo facility in Atlanta about an hour early (just couldn't wait!). The gentleman behind the desk was very nice and let me wait inside, he even let me have the remote to the T.V.! But, surely enough, thoughts of how Veto might be traumatized by his adventure started racing through my head. Would he be scared? Would act differently after this? Was this the right decision for such a fragile little dog? My questions were answered when he finally arrived...his tail was wagging so hard when he saw me, it brought tears to my eyes. I could hardly wait to get him home! He was the same little man he had always been!

Since that day, I have had the privilege of working with so many of our wonderful clients and their precious pets. I often tell them about my own experience with our company and what a satisfied customer I once was. There is no feeling like locking eyes with your pet after he safely arrives at your new home!

2 comments:

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